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Echion Edge Article - April 2019

AUTOAUDIT® Technical Specialist

Susan James

 I specialize in providing content for use with Refinitiv AUTOAUDIT® software.


I was the primary point-of-contact for AUTOAUDIT® support for 15 years (2003-2019).  I worked with the original development team when the product was evolving.  I continued to work in Tier 2 and Tier 3 Client Support; Product QA; Training (via webinars that I designed); data analytics; etc.


My primary responsibilities were all aspects of technical support for AUTOAUDIT® software and adjunct modules.  I helped clients install, upgrade, trouble-shoot and implement the software in their environment.  I provided basic assistance in understanding how to use AUTOAUDIT® to meet their Audit needs.


I now specialize in providing electronic content for  AUTOAUDIT®.  

Content Provided

AUTOAUDIT®  v7.0 Audit Report Templates (Parts)

SNAP! Reporter® Templates

Import Files for Issues and Action Plans

Import Files for Risk and Control Models (Including 'Unsafe Acts and Conditions' by Industry) 

Training material