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AUTOAUDIT® Technical Specialist

Susan James

 I specialize in providing content for use with Refinitiv AUTOAUDIT® software.


I was the primary point-of-contact for AUTOAUDIT® support for 15 years (2003-2019).  I worked with the original development team when the product was evolving.  I continued to work in Tier 2 and Tier 3 Client Support; Product QA; Training (via webinars that I designed); data analytics; etc.


My primary responsibilities were all aspects of technical support for AUTOAUDIT® software and adjunct modules.  I helped clients install, upgrade, trouble-shoot and implement the software in their environment.  I provided basic assistance in understanding how to use AUTOAUDIT® to meet their Audit needs.


I now specialize in providing electronic content for  AUTOAUDIT®.  


Standardized content is being compiled for general availability and customized content can be created to meet your AutoAudit needs.

Content That Can be Provided

AUTOAUDIT®  v7.0 Audit Report Templates (Parts)

SNAP! Reporter® Templates

Import Files for Issues and Action Plans

Import Files for Risk and Control Models 

  • OSHA Guidelines
  • On-line Security

Training material (generic or customized how-to documentation or demos)


If you have specific content needs, please use the "Contact Echion Edge" form below to submit a request. 

Contact Echion Edge

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